24/7 AI Receptionist
Answers calls, qualifies leads, books jobs and texts back missed callers — instantly.
Built for Australian service businessesDon't click through software.
Don't click through software.
Just tell it what to do.
Authentic AI is one platform to run your entire business — with an AI Employee that does the actual work. Say it in plain English; the invoice goes out, the reminder sends, the deal moves. Live inside two weeks. Cancel anytime with just 30 days notice.
Ask AI
›Send the invoice for the Johnson job
✓ Invoice sent›Text Sarah her appointment reminder
✓ SMS sent›Book Dave in for Thursday morning
✓ Appointment booked✓ Cancel anytime with just 30 days notice✓ Onboarding included✓ 24/7 Zoom Support available
01 — The problem
You're losing leads to tool sprawl.
Most service businesses run their day across 5 to 10 tools that don't talk to each other. Leads slip through the cracks. Admin eats your weekends.
01
Missed leads
Calls go to voicemail. Form submissions sit unread. Enquiries cool off before anyone replies.
02
Admin chaos
Quotes in Word. Bookings in Calendly. Notes in Notes. Invoices in Xero. Nothing connects.
03
No visibility
You can't see your pipeline, your conversion rate, or where money is leaking. You guess.
02 — The solution
Every system your business needs — in one place.
One inbox, one calendar, one pipeline, one source of truth. Full platform on every plan — no add-on fees, no hidden tiers.
Unified Inbox
SMS, email, Instagram, Messenger, WhatsApp, webchat — every conversation, one thread.
Pipeline & CRM
Drag-and-drop deals. Full history per contact. Nothing slips through the cracks.
And everything else, included
Calendar & Booking
Round-robin, auto reminders, Google + Outlook sync.
Invoicing & Payments
Stripe-powered subscriptions, payment plans, receipts.
Website & Funnels
Drag-and-drop pages, funnels, memberships — hosted.
Custom Forms
Multi-step, conditional logic, instant CRM sync.
Marketing & Email
Broadcasts, SMS, segmented campaigns, A/B tests.
Ads Manager
Facebook + Google Ads with proper lead attribution.
Automated Follow-up
Multi-step SMS + email workflows on autopilot.
Reporting & Dashboards
Lead source ROI, conversion funnels, revenue.
Plus the entire GHL platform
You get the whole thing.
Not a stripped-back version. Every module included on every plan.
Memberships & courses
Affiliate manager
Communities
Documents & e-sign
Proposals & quotes
Reputation & reviews
Social media planner
Blog publisher
QR + tracking links
Mobile app (iOS + Android)
Team roles & permissions
Open API + webhooks
03 — The shift
Most businesses are using AI wrong.
It's not for writing poems or planning your weekend. Point it at the work that actually eats your day — the invoices, the follow-ups, the quotes, the reminders — and get your time back for the jobs that grow the business.
AI as a novelty
- "Write me a poem"
- "Plan my holiday"
- "Suggest a recipe"
- "Summarise this article"
AI as a team member
- ✓"Send the invoice"
- ✓"Chase the overdue quotes"
- ✓"Book the job"
- ✓"Reply to the review"
Focus on what matters most in your business — let the AI handle the admin.
04 — Ask AI
Your AI employee that actually does the work.
Not a chatbot that answers questions. Ask AI sits on every screen — type or speak a task in plain English and it goes and does it. Sends emails, sends texts, raises invoices, sends contracts, updates pipelines, books jobs and replies to reviews. Done before you'd have finished clicking.
Say it — it's done
Live›"Email the Johnson quote and follow up Friday"
✓ Email sent · reminder scheduled›"Text Sarah her appointment reminder"
✓ SMS sent›"Send the invoice for the Johnson job"
✓ Invoice sent›"Email last month's no-shows a follow-up"
✓ Emails sent›"Move the Henderson deal to Won"
✓ Pipeline stage updated›"Send the contract for the kitchen quote"
✓ Contract sent›"Book Dave in for Thursday morning"
✓ Appointment booked›"Reply to the new Google review"
✓ Review reply posted›"Chase the overdue quotes from last week"
✓ Follow-ups sent✦Ask AI to send, book, chase, draft, build or explain anything…⌘K
Ask AI · your always-on operator
Post a Facebook + Instagram promo for our end-of-financial-year 15% off, in our brand voice. Generate a hero image too.
Ask AI
Drafted for FB + IG using your brand voice, generated a hero image, and staged both posts for tomorrow 8am. Approve to schedule.Send this month's unpaid invoices a friendly SMS reminder, and email the top 5 overdue clients a personal note from me.
Ask AI
12 SMS reminders queued. 5 personalised emails drafted from your voice for review. Want me to auto-send in an hour if you don't reply?Also tag everyone who booked last week as "EOFY-hot" and build me a Voice AI agent to answer inbound calls about the offer.
Ask AI
23 contacts tagged EOFY-hot. Voice AI agent "EOFY Concierge" configured — collects name + reason, routes urgent calls to your mobile. Test now?✦Ask AI to build, send, draft, generate or explain anything…⌘K
What Ask AI actually does for you
✦
Social media posts
Writes captions in your brand voice, generates matching images, schedules to Facebook, Instagram, LinkedIn, TikTok and Google.
"Post an EOFY 15% off promo across all channels for tomorrow morning."
✦
Emails & SMS campaigns
Drafts and sends broadcasts, targeted campaigns and 1-to-1 follow-ups in your tone — with segment logic built in.
"Text every client we haven't heard from in 90 days a re-engagement offer."
✦
Invoices & payments
Creates invoices, sends payment reminders, sets up subscriptions and chases overdue accounts automatically.
"Send this week's completed jobs their invoices with a 7-day pay link."
✦
Workflows & automations
Builds multi-step SMS + email sequences, drip campaigns and trigger-based automations from a single sentence.
"Build a 3-step follow-up for new website leads — SMS then email then call task."
✦
Funnels, websites & landing pages
Funnel Creation Agent spins up full funnels, opt-ins and landing pages using your brand and native platform elements.
"Create a lead-magnet funnel for our new pressure-washing service."
✦
Image generation & editing
Generates on-brand images for campaigns, websites, emails and social — and edits existing images conversationally.
"Design a hero banner for our winter special — warm, premium, dark."
✦
CRM & pipeline actions
Creates contacts, updates opportunities, applies tags, moves deals, reschedules appointments — including bulk changes.
"Tag every contact from last week's webinar as Webinar-2026 and move to Nurture."
✦
Bookings & appointments
Books, reschedules and cancels appointments, lists your day, and preps you before follow-ups.
"Reschedule tomorrow's 10am to Thursday and let the client know."
✦
Contact summaries
Contact Summary Agent reads every conversation, payment, appointment and task, then briefs you in seconds.
"Summarise this contact — what should I know before I call?"
✦
Reports & data
Pulls live numbers from the platform — pipeline value, booking sources, revenue, conversions — no dashboard hunting.
"Show me revenue by service type this quarter versus last."
✦
Voice AI agents
Sets up your inbound / outbound Voice AI agent from a prompt — collects details, routes urgent calls, transfers to humans.
"Build a Voice AI that answers calls, qualifies leads, and transfers urgent ones to my mobile."
✦
Communities & memberships
Spins up member communities and courses through guided chat — no clicking through menus.
"Set up a private community for my coaching clients with two starter channels."
On every screen
Open Ask AI from the top bar or side panel anywhere in the platform.
Talks + types
Speak or type. Voice input transcribes and replies the same way.
Your brand voice
Trained on your tone so posts, emails and SMS sound like you — not a robot.
Actually does it
Not just chat — it edits records, sends messages, builds funnels and ships work.
05 — Ask AI by voice
Between jobs. From the ute. Hands full. Just talk to it.
You're not at a desk — you're on a roof, under a sink, or driving to the next job. Finished a quote or an appointment? Recap it out loud and Ask AI does the admin before you've pulled out of the driveway. Hands-free, by voice or by text.
- Speak it instead of typing it — same Ask AI, same actions.
- A missed call or voicemail can trigger it to action a task.
- It can take a payment or kick off a workflow while you drive.
- Everything lands in the CRM, timestamped, ready when you're back.
🎙
Voice command · hands-free
Listening…
“Just did the Johnson quote — send it through and book them in for Tuesday.”
✓Quote sent
✓Appointment booked
Done in the time it takes to close the ute door.
— — Use only what you want
You get the whole platform. You're never forced to use all of it.
Don't want the AI receptionist? Leave it switched off. Only want the follow-ups and reviews? Perfect. Use the parts that fit your business today — the rest is sitting there the moment you want it. It flexes to you, not the other way around.
Switch features on and offNo feature gating by planStart small, expand anytimeWe'll help you set up what you use
— — Integrations
Plays nicely with the tools you already use.
Native integrations, Zapier, and an open API. Connect anything.
Stripe
Xero
QuickBooks
Mailchimp
Google Calendar
Outlook
Zapier
Shopify
WooCommerce
WordPress
Twilio
Facebook
Instagram
WhatsApp
Google Ads
TikTok
…plus 500+ more via Zapier and our open API.
06 — Premium upgrade
An AI Employee that also works the phones.
Every plan includes the AI Employee — chat, content, reviews, workflows and a true AI voice agent that answers and makes calls, books jobs and works 24/7. On Launch it's billed as you use it. On Grow it's unlimited, so you stop watching the meter.
★
The headline feature
Voice AI — your AI receptionist that actually talks.
Answers inbound calls in a natural human voice. Qualifies, books straight into your calendar, transfers to a human when needed, and transcribes every call. Can also place outbound calls for follow-ups, reminders and reactivation. Without this plan you'd pay roughly $0.13–$0.16 per minute in call charges — here it's included.
- Inbound + outbound calls
- Books direct into your calendar
- Live transfer to humans
- Auto call transcripts + summaries
- Multi-language support
- Unlimited minutes (fair-use)
And everything else, with no cap
1
Conversation AI on autopilot
Chat and SMS bot moves from suggesting replies (base plan) to fully autonomous handling, with no cap on AI conversations. Text message charges still apply as you use them.
2
Reviews AI auto-respond
Base plan drafts review replies for you. Upgraded plan can auto-send approved responses across all your reviews.
3
Ask AI — unlimited
Plain-English assistant built into every screen. Pulls reports, finds contacts, drafts messages, builds workflows.
4
Content AI — no limits
Write emails, SMS, blog posts and ad copy in your tone of voice. No token limits like the base plan has.
5
Funnel + Website AI
Generate full landing pages, opt-ins and sections from a prompt. Iterate as much as you need.
6
Image generation
Brand images, social tiles and ad creatives generated on demand from your brand brief.
Unlimited usage included (fair-use)No per-minute call chargesAdd or remove anytime
07 — Pricing
Simple pricing, no surprises.
Every plan includes the complete platform. We never lock features behind higher tiers — the only difference is how AI Employee is charged and how much hands-on help is included.
All prices monthly, in AUD, + GST.
Launch
The complete platform. AI, texts and calls billed as you use them.
$399/mo + GST
+ $500 one-off setup
- Complete platform — every feature
- Unlimited users
- One business phone number
- AI Employee, including Voice AI — pay per use
- Texts, calls & email — billed as you use them
- 24/7 Zoom support included
Most popular
Grow
Unlimited AI Employee — texts and calls billed as you use them.
$599/mo + GST
+ $500 one-off setup
- Everything in Launch
- All AI usage unlimited — including Voice AI
- Unlimited AI conversations + actions
- Unlimited Ask AI
- Unlimited AI steps inside your automations
- Texts, calls & email — billed as you use them
Enterprise
Unlimited AI plus hands-on help — by application.
By application
- Everything in Grow
- Unlimited AI Employee
- Hands-on help improving your systems
- Dedicated strategy + setup support
- Tailored onboarding for larger teams
Website only
Just want the website?
Already sorted for systems and just need a site that gets you found? We build it for you — usually five pages, live in about a week.
$149 / mo standalone$99 / mo added to any plan
Most people end up wanting both — a website gets you found, it doesn't answer the phone at 7pm.
Talk to us about a websiteNeed hands-on implementation? Available as add-on hour packs. Compare plans in detail.
08 — Support
You're never on your own. A real person, one Zoom away.
We set the whole thing up with you — connected, tested and responding the way you want it to. Then we stay available. Not a ticket queue you shout into: actual humans who know the platform inside out, included in every plan.
Standard support — included in every plan
White-glove as standard.
Unlimited Live Zoom Assistance
Stuck on something? Jump on a call with a real person as often as you need. No caps, no extra charge.
2 Personal Onboarding Sessions
We connect everything up with you and make sure it's all set up and responding exactly the way you want.
Video Training Academy
Self-paced videos covering every screen, workflow and AI feature — always kept current.
Knowledge Base
Searchable, step-by-step answers for your whole team, any time of day.
Platform Guidance
Advice on how to actually use the system in your business — not just which button to press.
Custom builds available
Need something bespoke built for you? We'll scope it and quote it per job, fairly.
Optional upgrade
Priority Support — fully white-glove.
$149/mo + GST
Want it even faster? Priority Support puts you at the front of the line with a senior agent who already knows your account.
- Front-of-the-line priority
- Senior dedicated support agent who knows your account
- On-request video calls
- Human-only — never a bot
- Fastest resolution, every time
Add it any time. Remove it any time.
09 — How it works
Plug-and-play. Live inside two weeks.
This isn't a months-long custom build. You get a proven, pre-configured snapshot of the entire system — pipelines, workflows, automations and AI setup — ready to run from day one.
01
Sign up
Pick a plan and complete your order. Takes under 2 minutes — no long sales call required.
02
Get the snapshot
We deploy our pre-built service-business snapshot into your account: pipelines, workflows, AI assistants and automations — already wired up.
03
Go live
Two onboarding sessions to connect your numbers, calendars and channels. Your AI stays in review mode until you approve it, then it's live — usually inside two weeks.
Included
Full training library
Every screen, every workflow, every AI feature — covered in our pre-recorded video library. Self-paced, searchable, always up to date. You and your team can learn the system at your own speed.
- Onboarding walkthroughs
- "How do I…?" videos for every feature
- Workflow + automation playbooks
- Updated as the platform evolves
Optional add-on
Custom builds, done by us
Need something the snapshot doesn't cover? A bespoke workflow, a custom integration, a unique follow-up sequence, a tailored AI script? We'll scope it, quote it fairly, and build it for you.
- Custom workflows + automations
- Bespoke integrations
- AI agent fine-tuning to your business
- One-off pricing, no surprises
Our promise
Cancel anytime — with just 30 days notice.
We don't trap customers with contracts. Our job is simple — look after you, make you more money, and save you time. Do that well, and you'll stay because you want to, not because you have to. That's the deal.
10 — What customers say
"We replaced four subscriptions and our admin hours dropped by 60%. The AI receptionist alone has paid for itself."
"Our follow-up used to be a mess of spreadsheets. Now it just happens. Booked $40k of work in the first month."
"The AI Employee is unreal. It writes our emails, books our jobs, and replies to reviews while I sleep."
11 — FAQ
Common questions.
Ready to stop juggling tools?
Get every system your business needs — running together, powered by AI, supported by humans via 24/7 Zoom Support.